Chat with us, powered by LiveChat ITIL® PPO Capability Stream| Online Training & Certifications | Learnfly Live The ITIL Intermediate Qualification: Planning, Protection, and Optimization (PPO) certification is a freestanding qualifi"> The ITIL Intermediate Qualification: Planning, Protection, and Optimization (PPO) certification is a freestanding qualifi"> The ITIL Intermediate Qualification: Planning, Protection, and Optimization (PPO) certification is a freestanding qualifi"> The ITIL Intermediate Qualification: Planning, Protection, and Optimization (PPO) certification is a freestanding qualifi">

ITIL® PPO Capability Stream


ITIL® PPO Capability Stream

  • Get trained through global ITIL experts giving you in-depth understanding of ITIL® PPO Capability Stream.
  • Learn to proficiently develop and manage service offerings based on business requirements.
  • Authorized course material to qualify your ITIL® PPO Capability Stream exam.

Key Features

  • Learn from anywhere in the world. Connect with an Instructor in real time.
  • Attend Live Class from a PC or Mobile.
  • Ask questions from an Instructor in real time over voice & chat.
  • Includes Certificate of Completion.
  • Official Exam & Certification Assitance.
  • Get 30 Days free after class support.

Join a next available Live Class:

This course training is available on request only. Send us your request with preferred date & Time & our training advisor will get back to you within 24 business hours.

Request for a Live Class

as per your availability

Course Description

About the Course

The ITIL Intermediate Qualification: Planning, Protection, and Optimization (PPO) certification is a freestanding qualification that focuses on the practical applications of PPO practices to ensure information security and demand management. This course targets the various aspects of ITIL pertaining to Planning Protection and Optimization. It also enhances the technical know-how of the ITIL services.

This certification also develops the candidates understanding of the ITIL Service Design processes. The training method at Live Learnfly is instructed by certified trainers through innovative methods and online training and classroom classes. After getting the training students can gain knowledge in technology architecture, processes, and management systems and extensively for ITIL Certificate in PPO.

The ITIL Certificate in PPO intends candidates to apply in PPO practices during their service management lifecycle training in the ITIL role areas.

Upon completion of this course, you will be proficient in the below mentioned:

  • Service Management and the principles, purposes and objectives of ServiceOperation.
  • Roles and responsibilities of Planning, Protection, and Optimization in service provision.
  • Interactions between PPO processes with other processes of Service Lifecycle.
  • Implying Planning, Protection, and Optimization processes.
  • Approaches, activities and functions involved in the Planning, Protection, and Optimization processes.
  • Computing Planning, Protection, and Optimization’s performance.
  • Implementation and technology involved in Planning, Protection, and Optimization.
  • Resolving the challenges, critical success factors, and risks pertaining Planning, Protection, and Optimization.
  • How IT security supports Planning, Protection, and Optimization.


Course Curriculum

Course # : 2712
Exam : ITIL® PPO Capability Stream

ITIL® PPO Capability Stream

Target Audience

  • IT Professionals
  • Business Managers
  • Business Owners
  • Individuals who seek an advanced certification in ITIL, to know about PPO or to apply PPO practices.



  • Candidates who are enrolling in this course must hold the ITIL V3 Foundation certification.

Enquire for more information


Lavina Sharma

I got an opportunity to join ITIL intermediate course training at Learnfly. I would surely recommend Learnfly who wish to take such certification training. Their training courses are surely worth your time, effort and money. I am planning to explore more of ITIL courses offered by them.

Tom Stressler

I came in contact with Learnfly and made a right choice by selecting them and took ITIL training from them. I highly recommend this center for those who want to excel in the ITIL program. I have been thoroughly impressed by the professionalism of their trainers at Learnfly. I thank them for helping me in such an amazing way. One can explore many more courses that are offered by them.

Jean Charles
United States

I am incredibly impressed with the expertise and skills that Learnfly offers. I took all of my ITIL intermediate training from them and was highly satisfied. The knowledge shared by the assigned instructor was comprehensive and detailed. Learnfly proves to be a great place to discover new things and enhance your skills.


Who is the target audience for ITIL intermediate courses?

  • Chief Information Officers
  • Chief Technology Officers (CTOs)
  • Managers
  • Supervisory Staff
  • Team Leaders
  • Service Designer
  • IT Architects
  • IT Planners
  • IT Consultants
  • IT Audit Managers
  • IT Security Managers


What can you learn in ITIL intermediate courses?

  • Different scopes and purpose of service operations that add value to the business.
  • Different roles, challenges, and risks associated with service operations.
  • Service operations and interaction of activities in lifecycle stages.
  • The way it is organized and different roles and responsibilities.
  • Introduction of technology and implementation considerations.


What’s included in Learnfly’s ITIL intermediate courses?

At Learnfly, we focus to offer an engaging and interactive learning experience for our students to help them clear the certification exams of their choice. Our training includes:

  • Online video lessons.
  • At the end of each module, quizzes are conducted for better understanding.
  • Mock tests are conducted.
  • Flexible training methods.
  • Work-based practical course activities.
  • Discussions as well as case studies.

What are the course objectives of ITIL® PPO Capability Stream certification training?

  • Capacity management
  • Availability management
  • IT service continuity management (ITSCM)
  • Information security management
  • Demand management

What is the exam format of ITIL® PPO Capability Stream course?

The exam format is as follows:

  • 8 multiple choice questions
  • 90 minutes
  • Pass mark: 70% or 28/40
  • Closed book


Get an e-Certificate of Completion

Get a e-Certificate of Course Completion after successfully completing your live class with Learnfly. Share & showcase your proud achievement with your friends & colleagues. Join a live class today & start learning online from anywhere: