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Troubleshooting Cisco IP Telephony & Video v1.0 - CTCOLLAB (Professional)

 

Troubleshooting Cisco IP Telephony & Video v1.0 - CTCOLLAB (Professional)

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Course Description

About the Course

Troubleshooting Troubleshooting Cisco IP Telephony & Video (CTCOLLAB) v1.0 course that prepares the learner for troubleshooting Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Collaboration Solutions. It covers troubleshooting of Cisco Unified Communications Manager, VCS Control and VCS Expressway, issues with Call Setup, issues with ILS, Cisco Unified Communications Manager Mobility Features, Cisco TelePresence Management Suite, and issues with Voice Quality and Media Resources.

 

Exam format

Exam Number: 300-080 CTCOLLAB

Associated Certifications: CCNP Collaboration

Duration: 75 minutes (55-65 questions)

Register with: Pearson VUE

Course Curriculum

Course # : TCIP-609
Exam : Troubleshooting Cisco IP Telephony & Video v1.0 - CTCOLLAB (Professional)

Troubleshooting Cisco IP Telephony & Video v1.0 - CTCOLLAB (Professional)

Objectives

  • Describe a systematic methodology to troubleshoot issues in Cisco collaboration deployments
  • Troubleshoot issues that relate to Cisco Unified Communications Manager
  • Troubleshoot issues that relate to Cisco VCS
  • Troubleshoot call setup issues
  • Troubleshoot ILS and GDPR issues
  • Troubleshoot Cisco Unified Communications Manager mobility features
  • Troubleshoot issues that relate to Cisco TelePresence Management Suite
  • Troubleshoot media resource and voice quality issues

Target Audience

  • The primary target audiences for the course are Network administrators and network engineers, CCNP Collaboration candidates
  • Secondary audiences are Systems engineers

Prerequisites

  • Required: CIPTV1 - Implementing Cisco IP Telephony & Video Part 1 v1.0
  • Required: CIPTV2 - Implementing Cisco IP Telephony & Video Part 2 v1.0
  • Recommended: Ability to configure and operate Cisco routers and switches
  • Recommended: Ability to configure and operate Cisco Unified Communications Manager in a single-site and multi-site environment
  • Recommended: Working knowledge of converged voice, video, and data networks
  • Recommended: Working knowledge of the MGCP, SIP, and H.323 protocols and their implementation on Cisco IOS gateways

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