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Implementing Cisco Collaboration Devices v1.0 - CICD (Associate)

 

Implementing Cisco Collaboration Devices v1.0 - CICD (Associate)

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Course Description

About the Course

Implementing Cisco Collaboration Devices (CICD v1.0) course focusing on providing the skills and knowledge necessary to implement Cisco Unified Communications (UC) solutions. It covers administration of end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance., including:

 

Cisco Unified Communications Manager

Cisco Unified Communications Manager Express

Cisco Unity Connection

Cisco Unified Communications Manager IM and Presence Service

 

Exam format

Exam Number: 210-060 CICD

Associated Certifications: CCNA Collaboration

Duration: 75 minutes (55-65 questions)

Register with: Pearson VUE

Course Curriculum

Course # : ICCD-303
Exam : Implementing Cisco Collaboration Devices v1.0 - CICD (Associate)

Implementing Cisco Collaboration Devices v1.0 - CICD (Associate)

Objectives

  • Describe the components of a Cisco Unified Communications solution and identify call signaling and media stream flows
  • Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service.
  • Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Describe the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
  • Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features for both applications
  • Describe how to maintain a Cisco Unified Communications solution

Target Audience

  • Network Video Engineer
  • Voice/UC/Collaboration/Communications Engineer
  • Collaboration Tools Engineer
  • Collaboration Sales/Systems Engineer

Prerequisites

  • Required: Basic knowledge of Cisco IOS gateways
  • Required: Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection
  • Required: ICND1 v2.0 - Interconnecting Cisco Networking Devices, Part 1
  • Required: ICND2 v2.0 - Interconnecting Cisco Networking Devices, Part 2
  • Required: Working knowledge of converged voice and data networks

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