• Course participants will get to know Interaction Center WebClient (IC WebClient) specific processes as well as IC">
  • Course participants will get to know Interaction Center WebClient (IC WebClient) specific processes as well as IC">
  • Course participants will get to know Interaction Center WebClient (IC WebClient) specific processes as well as IC">
  • Course participants will get to know Interaction Center WebClient (IC WebClient) specific processes as well as IC">
    Preview

    CRM Interaction center webclient

     

    CRM Interaction center webclient

    Key Features

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    Course Description

    About the Course

    • Course participants will get to know Interaction Center WebClient (IC WebClient) specific processes as well as IC WebClient specific functions and corresponding customizing settings.

    Course Curriculum

    CRM Interaction center webclient

    Target Audience

    • Members of project teams who are involved in implementing the SAP CRM Interaction Center WebClient
    • SAP consultants and partners
    • Customers who work with the SAP CRM Interaction Center WebClient

    Prerequisites

    • Essential:
         -SAPCRM Overview of the SAP CRM solution
         -CR580 SAP CRM User Interface
    • Recommended:
         -Knowledge of SAP CRM processes
         -CR100 SAP CRM Customizing Fundamentals
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