• Use the basic knowledge a CRM solution consultant requires for all consultant profiles
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  • Use the basic knowledge a CRM solution consultant requires for all consultant profiles
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  • Use the basic knowledge a CRM solution consultant requires for all consultant profiles
  • ">
  • Use the basic knowledge a CRM solution consultant requires for all consultant profiles
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    Preview

    CRM Fundamentals II

     

    CRM Fundamentals II

    Key Features

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    Course Description

    About the Course

    • Use the basic knowledge a CRM solution consultant requires for all consultant profiles

    Course Curriculum

    Course # : 35305
    Exam : CRM

    CRM Fundamentals II

    Target Audience

    • Solution consultants responsible for implementing Customer Relationship Management with SAP CRM

    Prerequisites

    • Essential:
         -Basic business knowledge of CRM processes and concepts
         -TCRM10 CRM – Fundamentals I
    • Recommended:
         -Knowledge of SAP ERP sales business processes; for example:
         -TSCM60 Order Fulfillment I or
         -SCM600 Business Processes in Sales Order Management
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