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This course provides insight on the components within the Customer Service module to put customer service at the forefront of an organization’s intelligent customer engagement strategy.
Introduction to Microsoft Dynamics 365 (CRM) course provides information on the basic concepts of Microsoft Dynamics 365. It discusses some of the terms, concepts and many of the components that make up the Microsoft Dynamics 365 system. In addition, it provides an overview of information about application navigation, setting up accounts, contacts and activities, using the sales, customer service, and marketing processes within Microsoft Dynamics 365.
Very comprehensive materials with a clear presentation. I have been teaching digital forensics for over 10 years and I found this training to be very interesting and on-point
I have completed the course 20778 Analyzing data with Power BI. The instructor Mr. Abhishek Kumar delivered interactive sessions which were impressively informative. He went through the content in detail which showcased that he has a thorough knowledge of the subject matter. He set up a collaborative medium between instructor and students. You can ask questions and he will give you a presenter view where you can share what you have learnt. Cisco training has given me ample exposure to the field. The trainers were good and provided conceptual understanding for core concepts and technology. They supported me throughout the training and even guided me for job opportunities. I would surely recommend Learnfly Live to everyone.
I've attended Learnfly Live Microsoft SQL Server Self-Paced. It was very useful and enlightening. The training session was great – interactive as well as informative. Trainers were very helpful and offered personal assistance during the training and career guidance after it.
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