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The Microsoft Dynamics CRM Customer Service course focuses on how an organization can nurture customer satisfaction through automation of business processes. It provides an insight into all of the powerful Customer Service and Service Scheduling functionality capabilities within Microsoft Dynamics CRM 2016.
The Customer Service course guides you through the process of working with your customers in Microsoft Dynamics CRM 2016, including resolution of customer complaints and service issues cost effectively, and provides insight on managing all related correspondence, documents, contacts and conversations. This course demonstrates the rich and relevant view of your customer that provides your team with actionable insights, including the use of knowledge management in a centralized knowledge base.
Very comprehensive materials with a clear presentation. I have been teaching digital forensics for over 10 years and I found this training to be very interesting and on-point
I have completed the course 20778 Analyzing data with Power BI. The instructor Mr. Abhishek Kumar delivered interactive sessions which were impressively informative. He went through the content in detail which showcased that he has a thorough knowledge of the subject matter. He set up a collaborative medium between instructor and students. You can ask questions and he will give you a presenter view where you can share what you have learnt. Cisco training has given me ample exposure to the field. The trainers were good and provided conceptual understanding for core concepts and technology. They supported me throughout the training and even guided me for job opportunities. I would surely recommend Learnfly Live to everyone.
I've attended Learnfly Live Microsoft SQL Server Self-Paced. It was very useful and enlightening. The training session was great – interactive as well as informative. Trainers were very helpful and offered personal assistance during the training and career guidance after it.
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